Privacy Policy

SWD — Solar Water Desalination ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

1. Who We Are

SWD — Solar Water Desalination

Website: solarwaterdesalination.com

Email: info@solarwaterdesalination.com

Location: The Netherlands

2. What Data We Collect

We may collect the following personal data:

Name — to address you personally
Email address — to reply to your inquiry
Phone number — to contact you if needed
Country — to understand your location
Water source — to recommend the right system
Daily water need — to size the system
Project type — to understand your use case
Message — to answer your questions
IP address — for website security and analytics

3. How We Collect Your Data

We collect data when you:

Fill in our contact form
Fill in our request a quote form
Contact us via email
Browse our website (cookies and analytics)

4. Why We Collect Your Data

We use your data to:

Respond to your inquiry
Recommend the right system
Send you a quote
Improve our website and services
Comply with legal obligations

We do not sell your data to third parties.

5. Legal Basis for Processing

We process your data based on:

Your consent — when you submit a form
Legitimate interest — to respond to your inquiry
Legal obligation — when required by law

6. How Long We Keep Your Data

We keep your data only as long as necessary:

Inquiry data — up to 2 years
Quote data — up to 2 years
Customer data — up to 7 years (legal requirement)
Website analytics — up to 14 months

After this period, your data is deleted or anonymized.

7. Who We Share Your Data With

We may share your data with:

Email service providers — to send and receive emails
Website hosting providers — to run our website
Analytics providers — to understand website traffic
Legal authorities — if required by law

All third parties are required to protect your data.

8. Cookies

Our website uses cookies to:

Remember your preferences
Analyze website traffic
Improve your experience

You can disable cookies in your browser settings. Some website features may not work without cookies.

For more information, see our Cookie Policy.

9. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Delete your data ("right to be forgotten")
Restrict processing of your data
Object to processing
Data portability — receive your data in a usable format
Withdraw consent at any time

To exercise these rights, contact us at info@solarwaterdesalination.com.

10. Data Security

We take appropriate measures to protect your data:

SSL encryption — for data transmission
Secure servers — for data storage
Access controls — only authorized personnel
Regular backups — to prevent data loss

However, no method of transmission over the internet is 100% secure.

11. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data.

12. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Last updated: 09-10-2026

14. Contact Us

For any privacy questions or requests, contact us:

Email: info@solarwaterdesalination.com

Website: solarwaterdesalination.com

Location: The Netherlands